---
title: "Questions pet parents ask"
description: "Prices, overnight hours, insurance, meet and greets, updates, puppies, shy pets and how to book."
canonical: https://golden-heart-pet-care.vercel.app/faq
lastmod: 2026-10-08
---

# Questions pet parents ask

### How much does pet sitting cost in The Hague with Golden Heart Pet Care?

Drop-in visits are €25 for 30 minutes or €37 for an hour, and €20 an hour for visits of three hours or more. An overnight is €60 (at least 12 hours, 20:00 to 08:00) and an extended overnight is €90 (at least 15 hours, 17:00 to 08:00). Midday dog walks during an overnight stay are €25 for 30 minutes or €37 for an hour.

### What happens during a drop-in visit?

Food and fresh water, a litter refresh for cats, a walk for dogs, and play and cuddle time. Every visit ends with a text update and a photo. Drop-ins cover up to three cats or two dogs; each additional pet is €7.

### How does an overnight stay work?

Deborah stays in your home for at least 12 hours, from 20:00 to 08:00, or does a dinner visit between 16:00 and 19:00 and then stays from 22:00 to 08:00. The night includes dinner and a potty break, play and snuggling, then breakfast and the morning routine. An extended overnight covers 17:00 to 08:00. Up to three pets are included; each additional dog or cat is €12.

### Is Golden Heart Pet Care insured?

Yes. Deborah carries professional pet care provider insurance.

### Can we meet before booking?

Yes. After you send a request, Deborah offers a free half-hour meet and greet in your home to meet you and your pets and learn their routine.

### How will I know my pets are okay while I'm away?

Every visit includes a text update with a photo. Bookings, care instructions and invoices live in the Time To Pet app, where you can message Deborah any time.

### Do you look after puppies and young pets?

Yes. Pets under two years old need extra visits during overnight stays, and a puppy on a midday walk is an extra €7.

### My pet is shy or anxious. Will that be a problem?

Clients regularly say their shy or anxious pet warmed up to Deborah faster than to anyone else. One review: "Our high-maintenance, high-anxiety dog loves her. Our aloof cat loves her."

### Do you walk dogs on their own, without a sitting booking?

The published walk rates are for midday walks added to an overnight stay, for up to two dogs from the same household. Drop-in visits for dogs already include a walk. Ask about regular walks in your request; availability is limited.

### Which areas do you cover?

The Hague (Den Haag) and the surrounding area. Add your postcode to your request and Deborah will confirm.

### How do I book?

Send a request with the form on the contact page, or send the estimate straight from the trip planner. Deborah replies by email to set up a quick chat, then the free meet and greet, then you book in Time To Pet.

### Do you speak English?

Yes. Deborah is American and works in English, from the first message to the last photo update.

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This page in Nederlands: [https://golden-heart-pet-care.vercel.app/nl/veelgestelde-vragen](https://golden-heart-pet-care.vercel.app/nl/veelgestelde-vragen.md)