FAQ
Questions pet parents ask
Prices, hours, insurance, updates and how to book.
All questions
How much does pet sitting cost in The Hague with Golden Heart Pet Care?
Drop-in visits are €25 for 30 minutes or €37 for an hour, and €20 an hour for visits of three hours or more. An overnight is €60 (at least 12 hours, 20:00 to 08:00) and an extended overnight is €90 (at least 15 hours, 17:00 to 08:00). Midday dog walks during an overnight stay are €25 for 30 minutes or €37 for an hour.
What happens during a drop-in visit?
Food and fresh water, a litter refresh for cats, a walk for dogs, and play and cuddle time. Every visit ends with a text update and a photo. Drop-ins cover up to three cats or two dogs; each additional pet is €7.
How does an overnight stay work?
Deborah stays in your home for at least 12 hours, from 20:00 to 08:00, or does a dinner visit between 16:00 and 19:00 and then stays from 22:00 to 08:00. The night includes dinner and a potty break, play and snuggling, then breakfast and the morning routine. An extended overnight covers 17:00 to 08:00. Up to three pets are included; each additional dog or cat is €12.
Is Golden Heart Pet Care insured?
Yes. Deborah carries professional pet care provider insurance.
Can we meet before booking?
Yes. After you send a request, Deborah offers a free half-hour meet and greet in your home to meet you and your pets and learn their routine.
How will I know my pets are okay while I'm away?
Every visit includes a text update with a photo. Bookings, care instructions and invoices live in the Time To Pet app, where you can message Deborah any time.
Do you look after puppies and young pets?
Yes. Pets under two years old need extra visits during overnight stays, and a puppy on a midday walk is an extra €7.
My pet is shy or anxious. Will that be a problem?
Clients regularly say their shy or anxious pet warmed up to Deborah faster than to anyone else. One review: "Our high-maintenance, high-anxiety dog loves her. Our aloof cat loves her."
Do you walk dogs on their own, without a sitting booking?
The published walk rates are for midday walks added to an overnight stay, for up to two dogs from the same household. Drop-in visits for dogs already include a walk. Ask about regular walks in your request; availability is limited.
Which areas do you cover?
The Hague (Den Haag) and the surrounding area. Add your postcode to your request and Deborah will confirm.
How do I book?
Send a request with the form on the contact page, or send the estimate straight from the trip planner. Deborah replies by email to set up a quick chat, then the free meet and greet, then you book in Time To Pet.
Do you speak English?
Yes. Deborah is American and works in English, from the first message to the last photo update.
Planning a trip? Start with a meet and greet.
Send your dates, your pets and your neighborhood. Deborah replies to set up a quick chat, then visits your home for a free half hour.
Send a request